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T-Shaped Experiences Reshape Mobile Computing

You may have heard IDEO founder David Kelley talk about the importance of hiring T-shaped people. These are folks with a depth of expertise in one area, but enough breadth of empathy and skill to work...

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Carriers Matter: Is Sprint 4G + iPhone 5 > AT&T 3.5G + Verizon 4G + iPhone 4?

Today Apple announces the next iPhone, wait, iPhones.  Off their traditional one year release cycle but bouyed by the rapid adoption/defection to Verizon by iPhone 4 customers, Apple is expanding their...

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Samsung takes a bite out of Apple with Galaxy S5

Although Samsung’s most recent quarter has investors concerned as to their growth prospects in smartphones, the recent launch of the Galaxy S5 portends a brighter future for Samsung and their...

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Sprint is Gaining Customers, But Can They Keep Them?

A couple weeks ago we examined the effectiveness of Sprint’s ‘Cut Your Bill in Half’ promotion, and now CNET has reported that Sprint “added close to a million customers during its fiscal third...

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ADT Just Blew Up Their App UX and Customers Are More Than A Little Annoyed

ADT’s Pulse App has never been one of the most loved Smart Home management apps on the market. While ADT has struggled to make the app customers use to control their monitoring service better with new...

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Image may be NSFW.
Clik here to view.

Sprint is Gaining Customers, But Can They Keep Them?

A couple weeks ago we examined the effectiveness of Sprint’s ‘Cut Your Bill in Half’ promotion, and now CNET has reported that Sprint “added close to a million customers during its fiscal third...

View Article

Image may be NSFW.
Clik here to view.

ADT Just Blew Up Their App UX and Customers Are More Than A Little Annoyed

ADT’s Pulse App has never been one of the most loved Smart Home management apps on the market. While ADT has struggled to make the app customers use to control their monitoring service better with new...

View Article
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